Frequently Asked Questions
Everything you need to know about your Syndicate Original order.
How long does shipping take within the UK?
Standard UK delivery typically takes 2-4 business days. We also offer an Express Shipping option which ensures delivery within 1-2 business days for orders placed before 2 PM GMT.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please use our online returns portal to generate your prepaid shipping label.
How do I know which size to order?
Each product page features a detailed size guide with specific measurements. Our garments generally follow a modern athletic fit; if you prefer an oversized look, we recommend sizing up.
Do you ship internationally?
Yes, Syndicate Original ships worldwide. International delivery times vary by location but generally take between 7-14 business days. Customs duties may apply depending on your country.
Are your products sustainably made?
We are committed to quality and ethical manufacturing. Our collections use premium, heavy-weight cottons and are produced in facilities that adhere to strict fair-labor standards.
Can I change or cancel my order after it's placed?
Because we aim to process orders as quickly as possible, we can only make changes or cancellations within 60 minutes of the order being placed. Please contact our support team immediately for assistance.